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Shipping policy
**Natural Creations Shipping Policy**
**Shipping Carriers:**
At Natural Creations, we use reputable third-party carriers including UPS, FedEx, DHL, and USPS to ensure safe and efficient delivery of your orders.
**Insurance Coverage:**
All packages shipped via FedEx and UPS are fully insured, providing you peace of mind knowing your items are protected during transit. In the unfortunate event that you receive a tampered package, please do not sign for it. Instead, kindly notify us immediately.
**Missing Contents or Tampered Packages:**
If you receive a package with missing contents or signs of tampering, please notify us as soon as possible. We take such matters seriously and will work swiftly to resolve the issue. Contact us at sales@naturalcreations925.com or +1 951-907-1106 with your order number and details of the problem, and our customer support team will assist you promptly.
**Customer Responsibility:**
It is the responsibility of the customer to provide accurate shipping information during the checkout process. Insurance coverage is not valid for packages shipped to incorrect addresses provided by the customer. Please double-check and confirm your shipping address before completing your purchase to avoid any delivery issues. If you realise you have provided an incorrect address, please contact us immediately. However, we cannot guarantee that we will be able to update the address before the shipment is processed.
**Delivery Timeframe:**
Please note that delivery times may vary based on your location and the shipping method chosen during checkout. Once your order is dispatched, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.
**International Shipping:**
For international orders, please be aware that customs and import duties may apply in your country. These charges are beyond our control and are the responsibility of the customer. We recommend checking with your local customs office for more information on these fees.
At Natural Creations, we are committed to providing exceptional products and service. If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer support team. Thank you for choosing Natural Creations for your shopping needs.
*Note: The contact information (Customer Support Email and Phone Number) should be filled in with the actual and current contact details of Natural Creations' customer support team.*
**Shipping Carriers:**
At Natural Creations, we use reputable third-party carriers including UPS, FedEx, DHL, and USPS to ensure safe and efficient delivery of your orders.
**Insurance Coverage:**
All packages shipped via FedEx and UPS are fully insured, providing you peace of mind knowing your items are protected during transit. In the unfortunate event that you receive a tampered package, please do not sign for it. Instead, kindly notify us immediately.
**Missing Contents or Tampered Packages:**
If you receive a package with missing contents or signs of tampering, please notify us as soon as possible. We take such matters seriously and will work swiftly to resolve the issue. Contact us at sales@naturalcreations925.com or +1 951-907-1106 with your order number and details of the problem, and our customer support team will assist you promptly.
**Customer Responsibility:**
It is the responsibility of the customer to provide accurate shipping information during the checkout process. Insurance coverage is not valid for packages shipped to incorrect addresses provided by the customer. Please double-check and confirm your shipping address before completing your purchase to avoid any delivery issues. If you realise you have provided an incorrect address, please contact us immediately. However, we cannot guarantee that we will be able to update the address before the shipment is processed.
**Delivery Timeframe:**
Please note that delivery times may vary based on your location and the shipping method chosen during checkout. Once your order is dispatched, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.
**International Shipping:**
For international orders, please be aware that customs and import duties may apply in your country. These charges are beyond our control and are the responsibility of the customer. We recommend checking with your local customs office for more information on these fees.
At Natural Creations, we are committed to providing exceptional products and service. If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer support team. Thank you for choosing Natural Creations for your shopping needs.
*Note: The contact information (Customer Support Email and Phone Number) should be filled in with the actual and current contact details of Natural Creations' customer support team.*
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